Last Updated: August 16, 2025
This Privacy Policy describes how Villa Danginan & Dajanan Pemuteran (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, make a booking, or otherwise interact with our services. We are committed to protecting your privacy in accordance with applicable data protection laws, including Indonesia’s Personal Data Protection Law (PDP Law – Law No. 27/2022).
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Full name, email address, phone number, mailing address, and passport/ID details as required by Indonesian law for reporting foreign guests.
- Booking and Payment Information: Credit/debit card details, billing address, and booking history. All payment information is transmitted via Secure Socket Layer (SSL) technology and processed by secure, compliant payment gateways.
- Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies to improve our website and services.
- Guest Preferences: Any special requests, dietary requirements, or preferences you voluntarily provide to personalize your stay.
2. How We Use Your Information
Your information is used for the following purposes:
- To Process Transactions: To manage your bookings, process payments, and send booking confirmations and updates.
- To Provide and Improve Customer Service: To respond to your inquiries, support your needs, and personalize your experience.
- For Legal and Security Compliance: To comply with local regulations, such as reporting guest information to authorities, and to protect our property and guests from fraudulent or illegal activities.
- For Marketing Communications: To send you periodic emails with news, updates, or promotional offers, only if you have explicitly opted-in to our mailing list. You may unsubscribe at any time.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include:
- Trusted Third Parties: Service providers who assist us in operating our website, processing payments, or conducting our business, so long as those parties agree to keep this information confidential.
- Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
4. Data Security and Retention
We implement a variety of security measures, including SSL encryption and firewalls, to maintain the safety of your personal information. Your data is retained only for the duration necessary to fulfill the purposes for which it was collected or as required by law.
5. Your Rights
Under the PDP Law, you have rights over your data, including the right to access, correct, or request the deletion of your information. To exercise these rights, please get in touch with us using the details below.
6. Contact Us
If you have any questions regarding this privacy policy, you may contact us at: Villa Danginan & Dajanan Pemuteran Email: info@danginandajananvillas.com Address: Desa Pemuteran, Pemuteran, Bali, Indonesia